On Unemployment...

Well, I'm still unemployed. I finally applied for Unemployment, but they got my income screwed up so I'm still waiting (UI thinks I made $0.00 last year, which = no $$ for me. They're wrong!). Applying for unemployment was no small feat. The problem, in CG's words, is that you have to be a lawyer to figure out the damned unemployment system. It's true--I figured it out, but the paperwork is NOT easy to understand. First, the online system boots people out randomly. If you're in the middle of your claim (or almost finished, as the case may be), you have to start all over. And it's S-L-O-W. So you have to have lots of free time. Not exactly a problem for me! After the fun of filing online, you start to get mail. Lots of mail. The first batch includes lots of letters that make it look like the check is on the way. The next batch includes a debit card for the money they'll be sending. The problem? Tucked away in one of the letters they send (which you get with an avalanche of information) is a little box that says "Monetarily Eligible." Below that, it either says yes, or no. "No" in that box means there is no money on its way to the debit card they sent, and you have to file more information. "Yes" means money may or may not be on its way, and I have yet to figure out what you do in that situation. I got a "no," because of the aforementioned UI glitch where they said I made $0.
Who is supposed to know to look for the box, in the middle of a whole series of boxes in a whole slew of letters, to find where it says "monetarily eligible?" Is that language that the vast majority of the population can understand? And why are they paying for postage on the 6 or so separate letters/packets I've gotten? Wouldn't it be cheaper to just send everything together? Why do I have a debit card with no money on it? How do I find out if there's money on it, or when they put money on it, and so forth? C'mon people, I'm a lawyer. If I can't figure it out, we're all doomed.